Each and every HEPCO Group executive and employee maintains the same basic approach set forth in our Corporate Social Responsibility (CSR) Behavior Charter below with respect to instituting CSR initiatives, and will act and behave in a manner that demonstrates an awareness of that obligation in the various aspects of our operations.
In addition, the substance of this Charter is taken into consideration as we draft our annual Management Policy, which we put forth in our actual business activities.
In our promotion of CSR, the HEPCO Group strives to address issues pertaining to the environment (E), society (S) and corporate governance (G).
Based upon our management philosophy mandating "respect for humanity," "contributions to local communities," and "efficient management," the HEPCO Group recognizes that we cannot develop unless there the community enjoys sustained development, and we will make sure that we fulfill our responsibility as a member of society and contribute to development of society and the economy as well as foster culture through the provision of products and services centered around electric power.
With a management structure unifying the HEPCO Group, we conduct our business activities in a transparent and fair manner so as to secure the trust of society and enhance corporate value.
In pursuing our business activities, we will give top priority to safety, respect human rights, and take into account the environment.
With our position established upon a basic recognition of these principles, the HEPCO Group will act in accordance with the following standards of conduct.
Standards of Conduct
Our top priority is customer satisfaction in the provision of products and services centered around electric power.
We will sincerely live up to the trust and expectations that the people in the community place in us.
We will be sure to live up to the expectations of our shareholders and investors.
We will create a work environment that is safe for our employees and motivating for them.
We will engage in transparent and fair transactions with our clients as equal partners upon a basis of mutual trust.
We will conduct our business activities while also proactively working to address the environmental issues relating to the globe and communities.
We will practice compliance thoroughly in all aspects of our business.
Results of survey of all employees about CSR (conducted in January 2019)
Do you always carry out your work while keeping in mind the "HEPCO Group CSR Behavior Charter"? (HEPCO Group Head Office)
96.7% answered "Yes."
With the aim of smoothly and effectively promoting corporate social responsibility initiatives in the HEPCO Group, the CSR Committee, which is chaired by the president, was established at the HEPCO Group Head Office. The CSR Committee deliberates revisions to the HEPCO Group CSR Behavior Charter, policies and measures concerning important CSR initiatives, and other matters.