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Compliance Promotion Initiatives

Compliance Promotion

HEPCO and Hokkaido Electric Power Network established the "Compliance Code of Conduct," which mandates that corporate officers and employees be even more aware of how they should conduct themselves so they comply with laws, regulations, company rules, and corporate ethics in their respective activities and all aspects of operations.

In addition, because compliance is inseparable from business operations, the managers of departments and offices, have been appointed to serve as compliance managers (106 positions as of March 31, 2021), who coordinate their activities with the Secretariat (the HEPCO General Affairs Department's Compliance Office and Hokkaido Power Network's General Affairs Department). In each workplace, these compliance managers are central to efforts to promote greater awareness of compliance and establish proper observance in the way that personnel conduct themselves.

In addition to on-the-job training in the workplace (provided quarterly) which uses teaching materials of compiled case studies of compliance violations and other such incidents in operations as well as in private life, e-learning is offered for all employees (5,567 employees participated during the year), and compliance workshops (74 sessions over the year with a total of 4,143 employees) have been provided for each workplace and age groups with the Secretariat providing instructors (achievements recorded in FY2021).

Compliance Workshop
Compliance Workshop

Results of survey of all employees about compliance (conducted in December 2020)

Do you conduct yourself with an awareness of compliance on a daily basis? (HEPCO Group Head Office)

99.1% answered "Yes."

Further initiatives to ensure full compliance

Taking into account examples of improprieties that occurred at other electric power utilities, in April 2020, HEPCO and Hokkaido Electric Power Network instituted a ban, in principle, prohibiting all executives and employees of both companies from accepting money or other valuables, and that prohibition was incorporated into the Compliance Code Handbook (which provides more detailed commentary of the Compliance Code of Conduct that presents the basic approach that each and every HEPCO and Hokkaido Electric Power Network executive and employee shall observe in their actual conduct).

In addition, the following initiatives will be implemented to further ensure full compliance.

  • Compliance training (workshops, various e-Learning courses, etc.) will be provided that incorporate the perspective of emphasizing the expectations and trust of outside parties, including customers, shareholders and business partners.
  • During compliance training, examples of improprieties will also be cited to familiarize all personnel with appropriate work order placement.
  • Workplace gatherings will be held with executives to ensure personnel have a thorough understanding of, among other things, how compliance takes priority over everything and that smooth communication is important.

Support for HEPCO Group Company Activities

The Secretariat has taken the lead in promoting compliance throughout the HEPCO Group, and provided support for initiatives at HEPCO Group companies.
In addition, the Secretariat holds "Group Compliance Liaison Meetings" twice a year with compliance officers at HEPCO Group companies to exchange information. It also offers compliance workshops for HEPCO Group companies upon request.

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